Video Calls are a key part of our service offering.
Learn how to book and access your video call through this simple tutorial.
Booking a Video Call
1. Head over to our website (here) to make a booking.
2. Log into your ZumVet account using your mobile number.
Important note: please use a valid mobile number as we will be sending you an OTP SMS for security verification.
3. Start by clicking the 'Book Now' button on the top right of your account.
4. Register your pet and schedule your appointment.
5. You will receive an email confirmation with the consult details and link to video call once your appointment has been confirmed.
Accessing your Video Call
Prepare for your call in 4 simple steps
Ensure a good and stable mobile or WIFI connection
Use Chrome on an Android phone
Use Safari on an Apple phone
Allow permissions for microphone and camera access